Refurbished phones refer to any smartphones that have been restored to their original condition and performance. You may also hear them referred to as 'refurbished,' 'reconditioned,' or 'repaired' phones, but these terms all mean that the phone has undergone repairs, cleaning, and testing to meet the same standards as a new device. If it is just a second-hand or used phone, its performance cannot be guaranteed to be the same as a new one, and you have to accept whatever condition it is in.

First of all, please understand that depending on the condition you choose, your device may have external cosmetic imperfections (Back Market offers three grades of devices: "Fair," "Good," and "Excellent"). However, regardless of the condition, any external imperfections will not affect the phone's performance, and your device will perform as if it was just taken out of its original packaging.

Once the payment is approved, we will ship within 24 working hours.

Yes, you will be able to track your package! When we send the items you purchased to the post office, you will receive an email containing a tracking code.